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Loose Tea in the American Marketplace - Opportunities for Affiliates

By Team iBizExpert On January 07, 2022 09:25 AM No Comments

In the United States, there is a growing demand for loose tea. This is because more people are becoming aware of the health benefits and quality of loose tea. As demand grows, entrepreneurs who want to market and sell loose tea will have more...

Customer Service is Now Customer Care

By Team iBizExpert On January 07, 2022 08:28 AM No Comments

This article talks about how customer service has changed into customer care. The restaurants that did well always knew this. As I waited for a response to my question about a VCR from a stereo company, I listened to a recording that said...

Is The Customer Always Right?

By Team iBizExpert On January 06, 2022 12:37 AM No Comments

Last week, I went to a seminar/book promotion breakfast early in the morning to promote my website. After putting up flyers everywhere, I took a moment to go inside the building and spend a few minutes with Jack Welch, who used to be the CEO of...

Making Great First and Last Impressions Over the Telephone

By Team iBizExpert On January 06, 2022 11:20 PM No Comments

Here are five ways to make the most of the first few seconds of your call and three ways to make the most of the last few seconds. 1. Be excited to see the customer. Put a smile on your face and some energy in your...

Can You Hear Me Now?

By Team iBizExpert On January 06, 2022 11:07 PM No Comments

When you listen to a customer, coworker, spouse, or significant other, your brain is constantly making hundreds of assumptions. Every word, pause, and tone of voice is understood, but not always in the way the speaker meant. Two-thirds of all...

The Moment of Truth

By Team iBizExpert On January 06, 2022 11:00 PM No Comments

With each customer, you only get one Moment of Truth. Will it be a sad moment or a "WOW!" moment? Every time you talk to a customer, you have a "Moment of Truth," which can lead to a "Moment of Misery," "Moment of Mediocrity," or "Moment...

Top 6 Things Not to Do With Angry Customers

By Team iBizExpert On January 06, 2022 10:39 PM No Comments

When you have to deal with difficult customers, try to avoid these common mistakes. Don't argue. You can never win a fight with a customer. Trust me on this. You can definitely make your case and even have the last word, Dale...

Customer Service Done Right

By Team iBizExpert On January 06, 2022 09:33 PM No Comments

Do you do something for your clients? If you do any kind of work, you do. Do you want to set yourself apart from the crowd? If so, you can make more money as long as you are committed to giving service that goes above and beyond what is...