Working from home is a dream for many people, but that can change. You might be thinking about trying to make money online or with one of those "Work From Home and Make Millions" offers. Make sure they don't ask for money before you agree to do something like that. Anyone who asks you for money to help you make money isn't looking out for your best interests; they just want to sell you something!
There are a lot of ways to make money at home, but no matter what you choose, it will take work. You can make money from home if you are willing to put in some work.
So, here are 5 quick tips to help you start your own call centre at home.
- Find a place to work.
You'll need to find a space in your home that you can use for your new call centre business. If you don't have a special room for your call centre, your callers will hear your baby crying, the doorbell ring, and your dog bark. All of these things tend to make people not want to buy.
Most people can use a bedroom, a converted garage, or, if they're lucky enough, an office at home as their workspace.
- Get a decent computer.
This computer doesn't have to be the newest model with the fastest CPU, but it does have to be reliable. Having an older computer as a backup in case something goes wrong with your main computer is a good idea. This computer's main job is to connect to the internet.
- Get Skype and get to know it.
Skype is free to download, and you can use it to make and take calls. There are some paid plans for Skype, but most of them are still cheaper than a regular land line.
You should use Skype with a headset and try to make and receive calls so you know what to expect. During this test, you should pay attention to the sound quality of the call and how quickly and well everything works.
- Each client should use SkypeIn.
Most likely, you'll start your at-home call centre with a few different clients. Each client will call you every day, so you'll need to know how to answer the phone. SkypeIn lets you give each client their own phone number. So, when the phone rings, you'll already know for which client you're going to answer.
- Find your clients.
This is the hardest part of the process. You'll have to get in touch with people directly and look at freelance websites every day. It can be hard to find these clients for your at-home call centre, but once you do, you'll know how to find more.
Blogs and job sites for call centres are my favourite places to look. Companies that want to hire call centre consultants who are willing to work from home are not hard to find. That saves them money and gives you the freedom to work from home.
