There are many different notebook PC warranties. You can see what is and isn't covered for repairs to your notebook PC by comparing policies side by side.
If you're going to start recommending that your clients buy extended service plans for their new notebook PCs, make sure you get a written statement of what's included and what's not.
Unfortunately, PC sellers don't always tell you exactly what's not included. Sometimes, you can only guess what's missing by comparing written warranty statements from different PC vendors.
Hazard Coverage
For example, most notebook PC makers make it clear that you can't make a warranty claim for things like spilling liquid on a notebook or dropping it. Other notebook PC sellers may cover these kinds of disasters for a high price, but only in certain situations.
Also, think about whether the end-users of your clients' notebook PCs will be taking them on trips. Notebooks move around a lot more than desktop computers, which tend to stay in one place for most of their lives.
Coverage around the world
Some companies that sell notebook PCs include international warranty coverage in the price of the extended warranty as a whole. Some companies charge extra for this extra coverage. No matter what, if the people who use notebook PCs for your clients travel abroad, be sure to ask about specifics.
Just like with a desktop PC, find out if the extended warranty for a notebook PC is on-site, if technicians come to your clients, or if your clients have to send their notebooks to a service depot for warranty work. Also, find out how long it will take to get a response and how long it will take to finish the job.
What you need to know about a Notebook PC
Make sure you have looked at a price list of the options for upgrading your notebook's warranty. Also, look at the terms and conditions of the different warranty upgrade plans to see what is and isn't covered. Find out if there are any situations where the notebook PC warranty doesn't cover everything.
